How long does my order take to ship?

Delivery times vary based on your location and shipping method. Orders are typically processed within 1 business days. Estimated delivery times are:

• Standard Shipping: 5-7 business days

• Express Shipping: 2-3 business days

• International Shipping: 7-10 business days

You’ll receive a tracking number once your order has shipped. If you have any questions, feel free to contact our support team! 😊

Do you offer international shipping? 

Yes! We offer international shipping to many countries. Shipping rates and delivery times vary based on your location and selected shipping method. At checkout, you’ll see available options for your country.

Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the buyer. If you have any questions, feel free to reach out to our support team! 🌍✈️😊

What is your return policy? 

We want you to love your purchase! If you're not completely satisfied, we accept returns within 7 days of delivery. Items must be unused, in their original packaging, and in resellable condition to qualify for a return or exchange.

To start a return, please contact our customer service team at contact@ohpilates.uk with your order details. Please note that return shipping costs may apply, and original shipping fees are non-refundable.